Welcome Shareholders

Welcome to your dedicated space! Here, you will find all the technical things you may need – documentation, AGM/ASM minutes, check-in procedures, notices, important stuff – and news updates on your home-away-from-home, right here!

Important Shareholder Information

  • Please note that the RHS Head Office will be closed on the following days: Friday, 20 December 2024 – Monday, 6 January 2025
  • Chalets are serviced by the Housekeeping Team daily, except for Sundays and select Public Holidays. Kindly notify Reception should you not require housekeeping services.
  • Holiday Exchanges: Did you know that you can exchange your Crystal Springs week on Holiday Options? Do you need to swap or exchange your week for a different date? Do it on Options!
  • Levy Payments: Levies must be paid in terms of the Use Agreement and no occupation or usage of any form is allowable until the levies have been paid. (This applies to usage, spacebanking, renting, etc. of the timeshare week.) For alternative payment arrangements, please contact Property Admin: propertyadmin@vrs.co.za
  • Spacebanking & Rentals: Please note that a request for spacebanking or rental must be submitted to Property Admin a minimum of five months prior to the occupation date, to enable us to process them. Please contact Property Admin: propertyadmin@vrs.co.za
  • Occupation Dates: Please note that Resort calendars are linked to school holidays, and it is therefore vital that you check the annual calendar to ensure that you occupy the correct week.
  • RHS Website: Be sure to look at the RHS website dedicated owner where you can download Calendars, Instruction Letters and Use Agreements.
  • Checking-in Procedures: In the interest of safety, security and ensuring that only confirmed guests are allowed access to the Resort, you will be required to produce the Reservation Confirmation / Guest Certificate and your ID, and to complete the indemnity form when checking in to the Resort.
  • Unit Inventories: We would like to remind our valued guests to kindly check and sign off on inventories upon arrival at your unit. An inventory list is available in your unit; any discrepancies must please be reported at Reception.
  • Guest Certificates: If you are allowing a guest to occupy your timeshare week, the guest must have a valid Guest Certificate which is obtainable from the Resort prior to the guest’s arrival.
  • Communication: To enable us to communicate effectively, please ensure that you keep us updated regarding your current contact details, and most importantly, your email 

Shareholder Library

Timeshare Calendar: 2025 | 2026

Resort Use Agreement: Download

ASM Minutes of the Meeting:
– Crystal Springs Share Block – 2020 | 2024
– Crystal Springs 2 – 2020 | 2024

Memorandum of Incorporation (MoI):
– Crystal Springs Share Block – Download
– Crystal Springs 2 – Download

PAIA Manuals:
– Crystal Springs Share Block – Download
– Crystal Springs 2 – Download

Request for Access to Records: Download

Outcome of Request: Download

Internal Appeal Form: Download

Resort House Rules: Download

Resort Map: Download

Resort Indemnity Form: Download

Unit Inventories – Available at Resort
(please check and sign off upon arrival

Newsletters

June 2025 Newsletter: Download

December 2024 Newsletter: Download

June 2024 Newsletter: Download

December 2023 Newsletter: Download

June 2023 Newsletter: Download

December 2022 Newsletter: Download

June 2022 Newsletter: Download

MAKE CRYSTAL SPRINGS AN ANNUAL DESTINATION

Become a Crystal Springs Timeshare Owner

Does your holiday-heart belong to Crystal Springs? Would you like to make Crystal Springs your home-away-from-home for a while longer?

Crystal Springs have a limited amount of Share Block intervals for sale. VIEW AVAILABLE WEEKS HERE.

We recommend Uni-Vate Properties. Uni-Vate Properties is an affiliate of the Estate Agents Board (EAAB) and Institute of Estate

Agents South Africa (IEASA) and offers Crystal Springs timeshare buyers professional, ethical and fair service at all times.

Contact Details:

Email: info@univateproperties.co.za

VISIT THEIR WEBSITE

Crystal Springs Supports African Blessings

African Blessings is a Non-Profit (NPO) and Public Benefit Organisation (PBO), established in 2006 by Rita Edkins and based at Rustfontein Farm in Bronkhorstspruit. Led by the simple yet powerful mission: Faith and Love through Action, the organisation is at the heart of Royal Hospitality Services (RHS), our managing agent, which shares a deep commitment to supporting African Blessings as it grows and achieves its goals.

Dedicated to uplifting and improving the lives of those in need, African Blessings identifies and builds projects that support individuals, children, communities, and animals. Their current focus is the inspirational Jochebed Children’s Village, a safe haven where orphaned children will not only find shelter, but also a loving family to call their own. Crystal Springs runs annual campaigns for African Blessings and is honoured to support the organisation.  

BE PART OF THE CHANGE!

Get involved with African Blessings – donate, volunteer, or support their mission: Donate | Volunteer

Get in touch

Email: reception@africanblessings.org  |  Phone: +27 (0) 82 520 7040  |  Website: www.africanblessings.org

Follow their social media pages: FacebookInstagram

Shareholder Bankings
Holiday Options

Get ready to take your ownership to the next level! With Holiday Options, you can effortlessly bank your weeks or list them for rental in just a few clicks. Plus, we’re thrilled to announce that levy statements and seamless online payment options will be available soon, making it easier than ever to manage and settle your fees.

Register for FREE today and unlock the full potential of your ownership!
www.holidayoptions.co.za

Crystal Springs Rental Partner
MyResorts

MyResorts offers holiday makers a seamless one-stop-shop to book their rental holiday at the best possible rates. The MyResorts team understand that a holiday is more than just a place to stay. It’s about the moments you create, the connections you make, and the memories that last a lifetime. Because your time is precious, they’ve made it simple so you can focus on enjoying your holiday—not just planning it.

Book your Crystal Springs Mountain Lodge stay today: www.myresorts.co.za

Join Leisure Portfolio Association (LPA)

By becoming an LPA member, you are guaranteed a yearly holiday at Crystal Springs for your membership duration. LPA members have usage right to their selected week and unit. You can also have peace of mind, should you be unable to occupy your week in a given year, because with LPA you have various banking, exchanging or rental options. 

To find out more about LPA and it’s benefits, and how you can join; visit the LPA website or get in touch with an LPA Expert, email or telephonically. 

Speak with an LPA Expert:

+27 (0) 12 996 5106 | enquiries@leisureportfolio.co.za

VISIT THE LPA WEBSITE